Contact
One inbox,
read by a person.
Hooray Kits is a small independent site operated from the United Kingdom. There is no support team and no ticket system. You email us and a person replies.
If the day is close
Say so in the subject line. A kit with a date on it is not a support ticket that can wait until Monday, and We would rather be interrupted than find out afterwards.
Things worth emailing about
A refund, a message you want removed, a kit that will not open, a booklet that printed wrong, or something the site should do and does not. The last one is genuinely useful and we read all of it.
Getting something deleted
Ask and it goes: a single message, a recording, a whole kit, or your account and everything in it. We do not ask why and there is nothing we keep back. See the privacy page for what is stored in the first place.